✅ If your item arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery with clear photos of the issue. Once approved, you can choose a free replacement or a full refund.

🚫 We do not accept returns or exchanges for wrong size, buyer’s remorse, or personal preference.

⚠️ Please note: Under EU law, the 14-day right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalized. While our products are made-to-order, this exception may not apply to every case. If you’re unsure, please contact us before ordering.

💬 That said, we’re not robots — if you’re really unhappy with your order, feel free to reach out and explain the situation. We can’t promise refunds in all cases, but we do read every message and try to help wherever we can.