Frequently Asked Questions

Do you ship worldwide?


Yes. If you have an address, we’ll find a way.

What is your return and refund policy?

Each product is made individually when you place an order. Because of this, we do not offer returns, exchanges, or cancellations for buyer’s remorse, wrong size, or personal preference. According to EU consumer law, the standard 14-day withdrawal right does not apply to customized or made-to-order products like ours.

We only accept returns or offer refunds if the product arrives defective, damaged, or with a printing error. If this happens, please contact us within 30 days of receiving your order. Make sure to send us clear photos showing the issue. Once your claim is approved, you can choose between a free replacement or a full refund.

If your item is lost in transit and does not arrive within 30 days (Europe) or 45 days (international), we will either resend it or refund your order.

How long does shipping take?


Most orders are processed in 2–5 business days. Shipping time depends on your location — usually between 5–14 business days.

Are the shirts and caps good quality?


Yes. Soft cotton, clean prints, no cheap knockoffs. You’ll feel the difference.

Can I track my order?


Of course. Once your order ships, you’ll get a tracking link via email.

What payment methods do you accept?

All major credit cards, PayPal, Apple Pay, Google Pay, iDeal and one functioning soul.

How can I contact you?


Through email. Fast replies, no robots (yet).

infoheritagehype@gmail.com

Do you support charities or causes?

We support free speech, bad jokes, and good design. That’s a start.

Why are your designs so controversial?

Because safe is boring :)